Recommended reading.
There are a lot of great books out there to help you improve your business. Following are just a few of our favorites.
How to run a great small business:
Traction by Gino Wickman
How to delegate business tasks with proper accountability:
The One-minute Manager Meets the Monkey by Ken Blanchard
Dealing with change:
Who Moved My Cheese? by Spencer Johnson, M.D.
Customer service:
Raving Fans by Ken Blanchard and Sheldon Bowles
How to think about your business as the owner:
The E Myth Revisited by Michael E. Gerber
Employee development:
Now, Discover Your Strengths by Marcus Buckingham and Donald O. Clifton, Ph.D.